ChorusαOpen studio
Customer-research synthesis

Research that sings.

Drop a folder of transcripts. Chorus clusters the themes, shows the quote behind every claim, and hands you a brief you'd actually send to your PM.

Theme· 67% of participantsOnboarding friction — Q2
Inconsistent terminology blocks non-technical users.

Designers, PMs, and ops users consistently stall on overlapping terms like 'project', 'workspace', 'team', and 'space'. Engineers barely notice; everyone else treats it as a wall.

A quote behind the claim
“For someone like me — I'm a designer, not a dev — the terminology is a wall. 'Workspace' vs 'project' vs 'team' — same thing three times.”
Lin Takahashi·Design Lead, Orbit
Prevalence, by segment
  • designer95%
  • pm80%
  • ops75%
  • founder45%
  • eng20%
Implication

Rename or consolidate: pick one. Add a 'concepts' page to the docs root and link to it from every 'new <thing>' button.

1 of 5 themes · 5 total
Your transcripts, clustered by Monday.
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